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Help & Support

Here at Jurassic Fibre, we go above and beyond to make your broadband experience the best it can be. Feel free to explore our range of resources below or contact our team if you require additional support.

Get in touch

FAQs

Do you have a burning question about our ultrafast fibre broadband? We’ve got most bases covered on our FAQs page, but please drop us a line if you can’t find what you’re looking for.

Installation

Whether it’s for your home or business, you’ll want your new broadband installed with minimal disruption. Read our simple guide to learn more about our installation process.

How to switch

We make it easy to change broadband providers – taking care of the finer details to save you the hassle. Looking to make the switch? You’ll find everything you need here.

We’d love to talk to you

Drop us a Live Chat message, email or call. Our phone lines are open 8am to 8pm Monday to Friday, and 10am to 4pm on Saturdays.

Customer Care: 01392 345600 Say hello