Customer Support Manager

Key Focus:

The key focus of this role is to create a customer-centric culture by ensuring JFL’s customers have the best possible experience of our products and service and transform them into customers for live. The CSM will lead the Customer Service Team to ensure that JFL is always responsive to our customers, understands their needs and where possible exceeds their expectations. The CSM will work closely with the Marketing and Sales team to develop customer-centric products and ensure positive relationships are built with both individual and business customers.

This role will report to:

Operations Manager

Job Description:

Key duties and responsibilities will include:

Person Spec:

Qualifications and Experience:

Relevant experience, indicating that the candidate can:

For more information contact:

Apply Now