Landline phone with HomePhone
There’s something quite comforting about the gentle chime of a home phone. Add our HomePhone service to your ultrafast broadband and enjoy a fully-connected home.
A flexible home phone service
We’re all about putting the customer first. That’s why our HomePhone bundles come packed with a range of features and benefits designed to suit you – not the other way around.
Introducing our HomePhone bundles
Also featuring…
Caller ID Display
Call Waiting
Last Caller
Call Protect
Are you ready for HomePhone?
HomePhone FAQs
For new customers it typically takes two weeks, but for existing customers who just want to add HomePhone, it will take two working days. Please call our customer care team on 01392 345600 if you need further assistance.
All you need to do is plug your handset’s RJ-11 cable connector to the TEL1 telephone port found at the back of your home router. If you need any assistance with this, our customer care team would be happy to help.
We will need your full name, address and phone number to be taken and placed on an order form. A Letter of Authority (LOA) will be posted to you, to be hand signed by you and returned to us. This needs to go along with the order form to our partner. On average, it will take about 8-12 days for porting to complete. We’ll give you a temporary number that can be used in the interim, while we do the switchover for you. Don’t cancel your services with your existing provider until the transfer process is complete.
International destinations included in our package are:
- UK National – Landline
- UK Mobile
- Austria – Landline
- Bulgaria – Landline
- Canada – Landline + Mobile
- Croatia – Landline
- Cyprus – Landline
- Czech – Landline
- Denmark – Landline
- Estonia – Landline
- France – Landline
- Greece – Landline
- Hungary – Landline
- Ireland – Landline
- Italy – Landline
- Netherlands – Landline
- New Zealand – Landline
- Norway – Landline
- Portugal – Landline
- Romania – Landline
- Slovakia – Landline
- Spain – Landline
- Sweden – Landline
- USA – Landline + Mobile