Need to talk? You’re in the right place.
Whether you’re an existing customer, looking to join us or simply ‘fibre curious’, we would love to talk to you.
Our Customer Care phone lines are open 8am to 8pm Monday to Friday, and 9am to 5pm on Saturdays. On a Public Holiday our Customer Care phone lines are open 8am to 5pm.
For help and information about your bills or payments, please email [email protected].
Best times to call:
Monday – Friday:
08:00 – 09:00 and 16:30 – 19:00
08:00 – 09:00 and 15:00 – 17:00
Milford House, Pynes Hill, Exeter, EX2 5TH