Need to talk? You’re in the right place.

Whether you’re an existing customer, looking to join us or simply ‘fibre curious’, we would love to talk to you.

Call us: 01392 345600

Our Residential Telesales team is available from 9:00am to 6:00pm Monday to Friday (except bank holidays), Saturdays we are available from 10:00am to 4:00pm.

01392 345600

Our Customer Care phone lines are open 8am to 8pm Monday to Friday, and 9am to 5pm on Saturdays. On a Public Holiday our Customer Care phone lines are open 8am to 5pm.
For help and information about your bills or payments, please email [email protected].


Best times to call:
Monday – Friday:
08:00 – 09:00 and 16:30 – 19:00
08:00 – 09:00 and 15:00 – 17:00

Milford House, Pynes Hill, Exeter, EX2 5TH

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