Ultrafast Full Fibre Broadband in Seaton

To quickly find out if we are in Seaton, just use our online postcode checker and it will tell you if you can get connected to our network. If you are able to connect you can go through our quick online process to begin your order journey. If you wish to speak to someone call our team on 01392 345600 and our friendly team will be waiting for your call.

If you’re switching to a new broadband provider, ensure that you have all of the information you need before you choose your home broadband package. Setting up internet access can take a number of weeks, which is why it’s always better to plan ahead of time.

If you’re switching to a new type of broadband service, for example, moving from cable broadband to a ultrafast fibre optic service – you will need to contact your current broadband provider to cancel your contract. However, if you’re switching to the same form of broadband, then the switching process will be handled by the new provider on your behalf.

In Septmeber 2021, Ofcom announced the introduction of new rules for consumers to make it easier for them to change their fixed voice and broadband service provider. The ‘One Touch Switch’ process, ensures residential customers will only need to contact their new broadband provider about the switch and won’t need to speak to their current provider.

This new system will be in place shortly, until it is fully in place we still recommend that you contact your old service provider to stop your service, and the new provider prior to starting the service. Your old provider will confirm that your contract is ending – and explain any charges that might apply – and your new provider will let you know when your new contract will start. To read more about the process visit our “how to switch” page.