Contact Jurassic Fibre using British Sign Language

We’re delighted that British Sign Language users can now contact us using a Sign Language interpreter, through the InterpretersLive! Service, provided by Sign Solutions.

Service hours

The InterpretersLive! service is available on demand and the Jurassic Fibre customer care team are available Monday to Friday from 8am to 8pm and on Saturday between 8am to 5pm.

If an interpreter is not immediately available, you can try again later. Outside of these hours please contact us to pre-book an interpreter, who can be online within 30 minutes.

Using InterpretersLive!

User guides are available to support users of the InterpretersLive! service. For more information use the following links:

• Video User Guide
• Device Requirements
• PDF User Guide

Are you using a PC or laptop?

No set-up is required – you’re ready to use InterpretersLive! to make a call to Jurassic fibre, simply just use the link below:

Connect to one of our InterpretersLive! BSL interpreters.

Support

For more help, to see FAQs or to give feedback on the service, please visit Sign Solutions.

Privacy

Sign Solutions, the providers of Interpreters Live! are ISO 27001 and ISO 9001 certified. All data is processed and held securely. View full privacy policy here.

Contact

If you have any issues please contact Jurassic Fibre on 01392 345600 or email [email protected].